Finance
The applicants you never reached reply to an SMS.
AIVAL Møtemotor for finance and loan brokers is an AI-driven SMS agent that follows up applicants and leads, clarifies whether the need is still there and books a call with an advisor. Many people do not answer calls from unknown numbers, but they reply to a message. You pay per booked call, with no setup cost.
Built for regulated industries.
The messages go out in your name. That is why consent, traceability and responsibility are settled before the first SMS.
You are the data controller
AIVAL is the data processor, and a data processing agreement is signed before start. Consent stays with you.
Full EU hosting as an option
AI model and data can run in the EU/EEA. Personal data is not used to train AI models.
Documentation ready for audits
The dialogue is logged with timestamp, status and outcome, and can be pulled out when you need it.
Approved before the first SMS
You approve the script in writing. The agent gives no advice on product, price or terms.
Where customers drop off
Applicants you never reached
The advisors call, but many applicants do not pick up. After the last attempt the lead is left lying. A two-way SMS dialogue reaches them.
Unfinished applications
Leads who stopped at signing or documentation. They finish on their own via a link, or book a call with an advisor when something is unclear.
The weekend gap
The application from Friday evening gets an SMS within minutes instead of a call on Monday. That is when the applicant is most motivated.
Ongoing pipeline
Applicants who are about to sign, have stalled in the process or need more touchpoints. The advisor is brought in when the applicant is ready.
Lists you have written off
Dormant leads are contacted systematically in your name. Around 1 in 5 cold leads books a meeting.
Status on the rest
Not relevant now, relevant later, wrong contact details. Data you can use to reactivate at a later time.
Example: applicant who was not reached by phone
- Hi Marius! Hanne from Finance Advisors here. You sent us a refinancing request a while back, but unfortunately we could not reach you by phone. Is it still relevant to look at your options?
- Yes that's right, it never came to anything
- Then we can happily look at the options again. Would you like a short chat with an advisor, so we can check whether you can consolidate debt or get better terms?
- Yes, I can have a chat next week
- Does Monday or Tuesday next week suit you best?
- Monday at 1 pm
- You are now booked for a call with an advisor on Monday at 1 pm. Feel free to set a reminder in your calendar!
Example conversation. Names and details are fictional.
No financial advice
The agent does not promise credit limits or terms. It qualifies and books a call with your advisors.
Documented dialogue
The dialogue is logged in full and can be delivered by e-mail or transferred to the customer record. You have the documentation available for audits.
The advisor gets a warm lead
The advisor gets the time and the full conversation log, and calls a customer who is waiting by the phone.
From list to booked call
Export
You send a list, for example unreached applications from recent months. No integration needed.
Script is approved
We adapt the conversation script to your tone and products. You approve in writing before the first message.
The agent works the list
SMS with follow-ups at an agreed interval. Leads that are not relevant are filtered out before they take advisor time.
The advisor calls
The applicant confirms they want a call at an agreed time. The advisor gets the lead ready booked.
Questions from finance companies
- Does the agent give financial advice?
- No. The agent does not promise credit limits or terms. It qualifies and books a call with your advisors.
- How is the dialogue documented?
- The dialogue is logged in full with timestamps, and can be delivered by e-mail or transferred to the customer record with an integration.
- Can the AI and the data run in the EU?
- Yes. There is a separate setup for financial institutions where the SMS dialogue and the language model are processed within the EU/EEA.
- What does a pilot cost?
- The pilot is performance-based. You pay per booked call, with no setup, integration or licence cost.
- Which leads should we start with?
- Applicants you could not reach by phone in recent months. It only takes a list, no integration.
Everything that gets booked is extra revenue on leads you have already paid for.
The pilot is performance-based, with no setup, integration or licence cost. A data processing agreement is signed before start.